Your appointments are very important to our Artists & Body Piercer. Your appointment is reserved especially for you and, while we understand that sometimes the need to move your appointment is necessary, we respectfully request at least 6 hours notice for Piercings and 24 hours for tattoos.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list or wanting to book miss the opportunity to receive appointments from us.
Whilst we do not wish to be unreasonable and fully understand that being unwell is absolutely no ones fault, we also have a duty to protect our self employed artists.
CANCELLATION POLICY FOR PIERCING APPOINTMENTS
If less than 6 hours notice is provided to cancel than your cancellation fee will be applied which will be the total amount of the service/s booked.
If you contact us to rearrange your appointment providing more than 24 hours notice we will transfer your deposit.
Deposits for Tattoos are non-refundable if you choose not to go ahead with an appointment.
You may reschedule your booked tattoo appointment twice. If you move it a third time you will lose your deposit and must make a new appointment with a new deposit.