CANCELLATION POLICY

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TATTOO VOUCHERS

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Vouchers are non-refundable and cannot be exchanged for cash and must be used within 12 months of purchased date.

 

CANCELLATION POLICY FOR PIERCING APPOINTMENTS

 

Cancellations made with less than 6 hours’ notice will be considered a no-show and will incur a cancellation fee equal to the full cost of the booked services.

If you arrive late to your appointment, we may need to reschedule your session, and whether a charge applies will be at the piercer's discretion. We do our best to be flexible, but we also need to maintain fairness and respect for everyone's time.

 

TATTOOS

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We understand that life happens and sometimes plans need to change. However, when a client cancels their tattoo appointment at the last minute—especially on the same day—it leaves our artists with unfilled time that could have been offered to someone else on our waitlist. Tattoo preparation involves significant planning, design work, and time reserved specifically for you.

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To ensure fairness to both our artists and other clients, any same-day cancellation will result in a charge of 50% of the total cost of the tattoo or scheduled session. This fee is non-refundable and non-transferable. It helps cover the time and resources already committed to your appointment.

 

We kindly ask that you give at least 24 hours' notice if you need to reschedule or cancel your appointment. This allows us to accommodate others and helps keep everything running smoothly.

By booking an appointment, you acknowledge and accept this policy. We truly appreciate your understanding and support—thank you for respecting our time and craft.

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All tattoo deposits are non-refundable. If you decide not to proceed with your appointment for any reason, your deposit will be forfeited. Deposits secure your spot and cover the time and preparation your artist invests before your session.

 

RESCHEDULING POLICY

 

We understand that schedules can change. You are welcome to reschedule your tattoo appointment up to two times without penalty. However, if you need to reschedule a third time, your original deposit will be forfeited, and a new deposit will be required to book another appointment.

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DEPOSIT VALIDITY

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All tattoo deposits are valid for 6 months from the date they are received. If no appointment is scheduled within that time frame, the deposit will be forfeited and a new deposit will be required to book a session.

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LATE ARRIVAL POLICY

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Please arrive on time for your appointment. If you are more than 10 minutes late, we may need to reschedule your session, and your deposit may be forfeited or charged 50% of the total tattoo/session. 

Tardiness affects the flow of the day and impacts other clients, so we appreciate your understanding and punctuality