
CANCELLATION POLICY
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Your appointments are highly valued by our Artists & Body Piercer. We reserve this time specifically for you, and while we understand that changes may be necessary, we kindly request at least 6 hours' notice for piercings and 24 hours for tattoos.
Please recognize that forgetting or cancelling your appointment without adequate notice prevents us from filling that time slot, impacting both our artists and clients on our waiting list who wish to book.
While we empathize with unexpected circumstances, including illness, we also have an obligation to protect our self-employed artists.
TATTOO VOUCHERS
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Vouchers are non-refundable and cannot be exchanged for cash.
CANCELLATION POLICY FOR PIERCING APPOINTMENTS
Cancellations made with less than 6 hours' notice will incur a cancellation fee equal to the total cost of the booked services. If you arrive late, you may need to reschedule, and whether a charge applies will be at our discretion.
TATTOOS
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If you notify us to reschedule with more than 24 hours' notice, we will transfer your deposit. Cancellations with less than 24 hours' notice will result in a charge of 50% of the total appointment cost.
Deposits for tattoos are non-refundable if you decide not to proceed with the appointment.
You may reschedule your tattoo appointment twice; however, rescheduling a third time will result in the loss of your deposit, requiring a new appointment with a new deposit.
Deposits remain valid for 6 months; after this period, they will be forfeited if no appointment is made.
If you arrive late, your appointment may need to be rescheduled, and you may lose your deposit.