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Cancellation & Booking Policies
We understand that sometimes plans change. Our policies help us protect our artists’ time and ensure we can continue providing the best service to all clients.
Tattoo Vouchers
Tattoo vouchers are non-refundable.
Vouchers cannot be exchanged for cash.
Vouchers must be used within 12 months of the purchase date.
Piercing Appointments
Cancellations made with less than 6 hours’ notice will be treated as a no-show and a cancellation fee equal to the full cost of the appointment will apply.
If you arrive late, we may need to reschedule your appointment. Any charges or changes will be decided by the piercer, depending on the circumstances.
Tattoo Appointments
Tattoo appointments require preparation, design time, and dedicated studio time reserved specifically for you. Last-minute cancellations prevent us from offering that appointment to another client.
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Same-day tattoo cancellations will incur a fee of 50% of the total tattoo/session cost.
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This fee is non-refundable and cannot be transferred to another appointment.
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We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule.
All tattoo deposits are non-refundable. Deposits secure your appointment and cover the time and preparation involved before your session.
By booking an appointment, you agree to these terms.
Rescheduling Policy
We understand that circumstances can change. Tattoo appointments can be rescheduled up to two times without penalty.
If you need to reschedule a third time, your original deposit will be forfeited and a new deposit will be required to book another appointment.
Deposit Validity
Tattoo deposits are valid for 1 month from the date they are paid or from the date your design is sent.
If an appointment has not been booked within this time, the deposit will be forfeited and a new deposit will be required.
Late Arrival Policy
Please arrive on time for your appointment. If you are more than 10 minutes late, we may need to reschedule your session.
Depending on the circumstances, your deposit may be forfeited or a charge of 50% of the tattoo/session cost may apply.
Arriving on time helps us keep the day running smoothly and ensures we can give every client the time and attention they deserve.
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